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NAMED GP

All patients are now allocated a NAMED GP.  

They are responsible for your overall care at the practice.

Your are still able to see any GP you wish in the surgery.

IF YOU WISH TO KNOW WHO YOUR NAMED GP IS, PLEASE ASK AT RECEPTION.

If you wish to change your allocated Named GP, you may write to the practice and we will try and accommodate your request.

Carers - for your local carers organisation - contact Carerstrust4all

Tel - 01432 663057 or 0333 323 1990

www.carerstrust4all.org.uk

 

YOU CAN NOW REGISTER FOR OUR NEW REPEAT ORDERING SYSTEM AND BOOKING APPOINTMENTS ONLINE - PLEASE REGISTER AT THE SURGERY BY BRINGING PHOTO IDENTIFICATION

 

 

Welcome to Westfield Surgery

HEREFORDSHIRE'S APPROACH TO THE CORONAVIRUS (COVID-19) PANDEMIC

As you will know, cases of Coronavirus have been increasing in the UK and we expect to continue to see more cases in Herefordshire over the coming weeks.  

It is vitally important that you continue to follow GOvernment advice regarding hand washing and self-isolation / social distancing.  For full details, please visit the Government's website (https://www.gov.uk/coronavirus)

In order to protect our healthcare staff, patients and the general public (in particular the most vulnerable members of society), please be aware that we are introducing changes to the way that Herefordshire General Practice operates during the crisis.

In particular, anyone needing an appointment will first be spoken to on the phone or via video.  This will help to protect vulnerable patients, staff and the wider population.  For the vast majority of cases, this will be sufficient to diagnose and advise on the issue. Face-to-face consultations will be rare and only offered if it is felt important in determining or for an intervention - eg to take a blood test.

If a face-to-face appointment is considered essential, you may be asked to attend a surgery at a different location to the one you are used to.  Please rest assured that your notes will be securely accessible from the new location.

These changes will affect all GP surgeries immediately.

The changes are necessary given the serious situation we are facing and to ensure that GP services are as resilient as possible during the crisis period.

We ask you to please pay your part to enable the NHS to play theirs.

ONLINE CONSULT

Have health advice from our Our Online Consult page that is accessed here.  Online Consult allows patients to easily seek 24/7 support or access self-help advice, either for themselves or for those in their care and may even save you a face to face consultation.  You will have access to 200 videos and over 75 forms that have been written, recorded and approved by a team of Doctors with over 20 years experience and Patient.info's clinical director, Dr Sarah Jarvis.  Click on LEARN MORE below to get access.

OC

Please note - all online consult forms submitted to the practice will be dealt with within 2 working days.  These forms are not monitored over the weekends and bank holidays and are for NON URGENT queries only.  For urgent help please contact the surgery.

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(Site updated 30/03/2020)
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